Companies House Cause Confusion

"Huh?" You're asking as you look at your statement, "what's CHEWEBFILING-DOM INTERNET when it's at home?".

And that's the very question I asked myself when I got my credit card statement. They had charged £15 to my Morgan Stanley credit card in early September. So I phoned up Morgan Stanley. After two minutes on hold and then the usual faffing about with security the bloke I spoke to said he couldn't tell me any more than I was seeing on the statement so he would have to transfer me to their "dispute resolution team".

Fair enough. He did that ... and I got a fax machine whistling in my ear.

I hung up and phoned back (all credit to Morgan Stanley it's an 0800 number) and went through the whole palaver again. This time I actually got through to dispute resolution. "We've not got much more than you" she said "all I can tell you is that it's government related in some way".

Kerching! The penny dropped. I filed our company's annual return online last month. It cost £15. You'd think they could ensure whoever is doing the card processing for them used a more meaningful transaction string.

Anyway posting this here should should ensure future Google searches lead people to an explanation (that route failed for me) and save them twenty minutes of frustration on the phone.

(Oh yes, and having thought about this some more I suspect it's meant to be read as Companies House Electronic WEB FILING. Well obviously!)

Written 05/10/06

On 19/10/06 at 8:52am Paul Oldham wrote: This page has caused some interest. I'd already had one company director email me to thank me for helping him out. Today I had someone asking why he was paying us money. I've re-written this page as a result to make it clearer that it's Companies House taking your dosh. Not The Hug.

On 01/11/06 at 2:27pm Marc Williams wrote: Thanks very much for this. You are spot on. I asked myself what the £15 for chewebfiling was and so googled it and found your article. You have saved me at least 20 minutes!

On 02/11/06 at 1:54pm Pierre Graves wrote: I too did a Google search looking for the origin of the charge on our account. Wonder why Companies House wasn't found??Your (old) blog is the most useful web content I've found today! thank you.

On 18/11/06 at 10:12am Simon Quin wrote: I had exactly the same thoughts as you. Well done for posting your experiences, a very useful public service!

On 23/11/06 at 3:54pm Andy Coleman wrote: Well done Hug This has saved me a chunk of time as well. I think I will take it up with Companies house and ask them to use a more meaningful reference in future. This must loose a lot of people a lot of time.

On 29/11/06 at 12:24pm Barbara Fletcher wrote: Followed the search exactly as mentioned earlier off my Company credit card transaction and found this site through Google. THANK YOU SO MUCH for saving my time. It is very thoughtful of you to take the time to do this and very much appreciated..TYPICAL GOVERNMENT DEPARTMENT!!..It's a good job that some of us think a little bit more logically......Cheers, Barbara

On 10/12/06 at 4:48pm Bella wrote: Thanks a million!! You saved me so much time!! You are a gem!Merry Christmas

On 14/12/06 at 11:49am Nick Dekker wrote: Very useful - legend.

On 01/05/07 at 6:24pm xav ier wrote: Hi, CHEWEBFILING... CHEW EB FILING ?... was starting to find a restaurant note or something related ! Many thanks.

On 21/06/07 at 1:38pm sue baylis wrote: Many thanks for your information. Yes it all makes sense when you know! Good job I went on the web immediately rather than ring the credit card company. Only took a few mins to get correct answer. Thank you for putting it on the web

On 28/06/07 at 11:37pm Audrey Marsden wrote: Ditto all of the above - saved me loads a time!! thanks xxx

On 25/07/07 at 12:33pm Liz Hopper wrote: Thank you so much, saved me hours of investigation. greatly appreciated.

On 03/09/07 at 9:34pm Naveen wrote: Thanks a lot. Saved me the hassle of calling up Morganstanley and unnecessary tensions.

On 10/09/07 at 4:54pm Lana Sherrard wrote: Thank you. Great Help. I will in future share my knowledge on this site.

On 02/10/07 at 12:34am Michelle Harry wrote: Thank you I was just about to call my bank and thought I would check google, you saved me a sleepless night, great peice of info!

On 22/11/07 at 12:20pm Helen Raw wrote: I too googled chwebfiling - thank you for posting - has saved me hours 'on hold' to Barclaycard! Thanks a million Helen

On 22/12/07 at 12:43pm Rob Nelson wrote: Had I been robbed? Thankfully, no. My heartfelt thanks for providing a quick resolution of a dark mystery.

On 29/01/08 at 12:58pm Nigel Smith wrote: Many thanks for posting this article. It seems to be the only page on the Internet that explains CHWEBFILING-DOM.

On 31/01/08 at 7:31pm M B wrote: Thanks I had no idea what was it

On 04/02/08 at 1:59pm C Brown wrote: Many thanks for this. I had no idea what it was.

On 04/02/08 at 6:15pm Kathleen wrote: I did EXACTLY the same thing! Thanks very much for sorting it out for me. That entry's been bugging me for MONTHS!

On 20/02/08 at 7:10am Iain MacKellar wrote: Thank you Paul My Morgan Stanly mystery is solved Great stuff to be the only site which google found

On 22/02/08 at 10:17am Anna Evans wrote: Many thanks for this saved me loads of time with telephone calls & sifting through receipts.

On 23/02/08 at 10:30am nitin bhatt wrote: Thanks, saved a lot of time and work!

On 10/03/08 at 10:00am EDDIE HARGREAVES wrote: saved me the trouble of ringing mastercard regards eddie

On 12/03/08 at 3:11pm Alex wrote: Thank you for saving my time!

On 19/03/08 at 4:16pm Bob Jasley wrote: Just when I think all hope of finding out what this is, is lost, a final Google search brings up your comments. Thank you very much indeed for your posting!

On 20/03/08 at 12:12pm H C wrote: as above comments - ta!

On 28/03/08 at 9:29pm Christine wrote: Thanks so much!!!! You saved me nagging my husband for the receipts for his business purchases again!

On 31/03/08 at 7:33pm M Ruiz wrote: Thank you. Like the others... not a clue what that was. I can't believe this is the only reference to this matter in the whole world wide web!

On 04/04/08 at 8:20pm PAUL wrote: MANY THANKS JUST THROTTLED DAUGHTER FOR USING MY BANK CARD OOPS!

On 07/04/08 at 8:12pm richard wal wrote: thanks saved me hours or, what the hell was that for??!!

On 19/04/08 at 12:25pm John Allen wrote: Thanks for taking the time for posting this. Saved me loads of time and trouble.

On 30/04/08 at 11:46am Byrne Andrew wrote: Thank you so much for the helpful info, sitting here for hours trying to work it out. You send this to Companies House as a petition to be more descriptive...they would not take this from Companies when they are asking for info. Cheers

On 03/05/08 at 1:37pm K A wrote: Just want to join everyone else in expressing my thanks

On 19/05/08 at 12:15pm JONES GILL wrote: THANK A LOT FOR GOING TO THE TROUBLE, VERY HELPFUL. GILL

On 21/05/08 at 3:43pm Al Fleming wrote: Thank goodness I googled this and found your site rather than spending hours on the phone to my credit card company!

On 26/05/08 at 10:28am terence smith wrote: thanks to this site it saved me time in tracing deb.

On 27/05/08 at 1:46pm Oluseye Fatimilehin wrote: Thanks very much for your initiative. It saved me money and time.

On 02/06/08 at 2:23pm David Perkins wrote: Many thanks for your help - perhaps the title is more obvious in scottish!

On 09/06/08 at 2:12pm Mr Hall wrote: Thanks a lot for this - saved me a lot of hassle phoning the bank :-)

On 13/06/08 at 2:11pm Gill Jones wrote: Thanks so much for saving me time and effort. Cheers Mate.

On 18/06/08 at 10:50am melanie amor wrote: thanks for that, saved me loads of time finding out what we had paid for!!!

On 20/06/08 at 9:21am A. Shukla wrote: thanx for save my time for solutions of this issue

Comment on this article

Wiblog